California Registered Dental Assistant (RDA) Written Practice Exam

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Dental office appointment schedules may include blocks of time set aside for emergency patients. This time is called?

Reserved time
Buffer time
Emergency slots
Open appointment time

The correct answer is: Buffer time

Buffer time is designated specifically for unexpected situations, such as emergencies. Reserved time may refer to appointments that have been specifically booked for a certain patient, and does not necessarily mean that it is for emergencies. Emergency slots is not a commonly used term in the scheduling of dental appointments. Open appointment time may refer to time slots that have not been booked yet, but it may not necessarily be for emergencies. Therefore, the most appropriate term for designated time for emergencies is buffer time.